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island view casino lunch buffet(Image: AFP)According to the regulator, the Rank Group fell “into the trap of thinking VIP customers don’t experience difficulties.50 and .But the UKGC’s review found that a casino executive with Rank visited the customer’s overseas home in an unnamed country during one of those periods in 2016.new casino table games 2020Sky Bet and 32Red were also hit with .According to the commission, the group made numerous mistakes in how it dealt with this particular VIP problem gambler, including:Failing to reach out to a customer showing problematic symptomsDuring a period of self-exclusion, a Grosvenor Casino manager visited the player’s overseas home for casinfirekeepers casino twittero networking purposesFailure to follow regulations around giving player credit“No matter how wealthy customers are, operators still need to monitor them effectively to ensure they aren’t showing signs of problem gambling,” executive director of the Gambling Commission Richard Watson said in the decision.However, they’ve been slow to take with customers.raging bull casino phone number

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